Joshua has more than 20 years of executive experience leading multiple functions within growing technology firms including sales, operations, services, and information technology. In 1999, Joshua co-founded iCongo, a software provider for omni-channel retail and B2B commerce solutions, where he helped drive the business from start-up to becoming the leading provider of cross-channel retail and B2B e-commerce systems. As co-founder and Chief Customer Officer, Joshua is responsible for ensuring that WorkJam’s customers are successful and achieve breakthrough ROI on their investment in the company’s solutions.