For years, the hallmark of successful consumer services companies has been legendary service focused on the touch points of a seamless consumer experience - easy, engaging and personalized.
Yet even in 2018, most talent acquisition processes have been built on infrastructure tools designed with HR and compliance in mind, not a consumer-centric candidate experience. Delivering a seamless candidate experience that is intuitive, mobile-friendly and authentic to your brand is the new industry standard.
To win the connected talent of today and the future, recruiting teams must take the experience a step further, using real-time data and machine learning to transform every single touchpoint into a nurturing opportunity.
