Managers as Coaches
Coaching skills are crucial for managers operating in high-change environments. Discover how NIKE helps its managers use a variety of coaching skills.
Best Practices:
- Emphasize attunement with employee needs and aspirations.
- Teach managers how to coach their people in the moment as a means of behavioral change.
- Ask simple but direct questions to help your people find solutions without giving them the answer.
This clip is excerpted from a full-length HCI Keynote video; see full version here.
