Manager, Learning and Development
Daylight Transport
Customer Success Manager

11:45am-12:20pm EDT Reflections on Delivering a High Customer Touch for Enterprise, Medium and Small Businesses

General Session

Hear from an experienced builder of Training & Leadership (for multiple companies ranging from Fortune 500, Family Owned and Privately held) in multiple industries where the needs are to incorporate internal feedback and strategize on how to leverage training to assist in getting people to be better.  An interactive discussion of when, how best use the multiple levers of training, engagement, coaching and developing. 

In this session, you will learn: 

  • Learn the key elements for leveraging storytelling for L+D 
  • Discover how to tap into culture
  • How to lead your company for L+D to make immediate changes for industry standards