VP, Global ES Strategy and People Analytics

Scenario Planning for Better Organizational Design

In a fast moving company like Salesforce, engagement and resilience in the face of change is an ever present challenge. In this HCI Keynote video, Ernest Ng describes how this innovative organization is using analytics to design employee experiences and structures that support its cultural vision and increase productivity.

Key insights:

  • Recognize that employees now expect tailored, personalized experiences.  
  • Learn how SF designs their culture, programs, and processes for employees.
  • Hear three use studies about how Salesforce has used AI and analytics to increase productivity.
  • Identify organic places and processes where data is collected.