The Psychology of Change

Take a deep dive and discover why change is so difficult for people. Learn the emotional and psychological effects your next initiative will produce and create strategies to address them ahead of time.

Best practices:

• Consider how people react to change and learn to anticipate the questions they will have.
• Use the Change Transition Curve to assess how people are coping with a new initiative.
• Learn to deploy different strategies based on where people are on the Change Transition Curve.

This clip is excerpted from a full-length HCI webcast; see full version here.