How can the HR function and the Line of Business (LoB) leaders effectively communicate KPIs back and forth? Greta Roberts suggests a process and a model to use. This clip is excerpted from a full-length HCI webcast; see full version here.
Once you’ve extended an offer, it’s too late to act upon insights; communicate prior to hiring.
Put a process and a technology in place for LoB to easily transmit info to HR and vice versa.
Build a predictive model, based on current employee characteristics, and apply it to incoming employees.
Lines of business possesses rich knowledge about employee behavior; leverage it to predict performance and inform hiring decisions.