What is more important to you: your customers or your employees?
According to the latest research, your company doesn't have to choose; the two are inextricably linked.
Many companies today prioritize the customer experience (CX) in every facet of their business — often at the expense of the employee experience (EX). Why?
Because "the employee experience" still seems intangible to many organizations. Every day, the employee experience collides with the customer experience — affecting how employees "show up" to work, your company's KPIs, and, ultimately, how customers interact with you — but it's been hard to measure, improve, and impact exactly how.
Join the employee experience experts in this webcast to learn:
The “intangibles” of CX and EX and their value for your organization
What goes into a positive employee experience and how to measure its impact on your customer experience—and your business’s bottom line
Success stories and actionable advice from those using the EX to improve their CX