In this presentation, Bob Mullins, Senior Organizational Development and Training Manager for Nissan North America, and Adam Hilliard, Project Consultant for Select International tackle the path at which HR and Operations frequently conflict – selection using referrals, and the politics associated with it. The two will lean on their experience in manufacturing, and discuss how Nissan was able to transform a hiring process that was based heavily upon referrals, and evolved the company to the point where the hiring system became: 1) highly objective, 2) legally defensible, and 3) easily quantifiable. They then will discuss how Nissan continues to monitor the key performance indicators of its selection system, and will discuss best practices involved.
What you will learn:
The story of Nissan’s journey from politically-driven hiring to an objective legally defensible process
Suggestions on how to navigate the political landscape when seeking change
Pros and cons of using referrals in hiring
Data on the effectiveness of every traditional hiring step in predicting performance
How to understand validity, and the process of measuring individual hiring system effectiveness
