Managing difficult people is simply a fact of business life that is all too often ignored. The effect of toxic employees on organizations is immense including poor morale among talent, added stress, lost productivity, and a negatively affected bottom line. Fierce survey results show that 78 percent of respondents claim their organizations are extremely to somewhat tolerant of colleagues with negative attitudes. Employees and management are frequently at odds on how to best handle and confront toxic employees. Thus, toxic employees are a leadership problem. Join Aimee Woodmiller-Wood, SVP of Learning and Development, Fierce, Inc. to gain a new perspective on managing toxic employees and navigating difficult conversations.
You will learn:
Explore the usual suspects and toxic employees who fly under the radar
Learn how to hold oneself and others able to have the conversations
Get practical tools for giving and receiving feedback and what you should do when confrontation is needed.