Forecast 2021: Plan for Normalcy but Prepare for Disruption

In this discussion, executives from McDonald’s, Toshiba Global Commerce Solutions and CGS Enterprise Learning will share how they pivoted and took on new strategies in light of the pandemic but more importantly, their lessons learned and how those insights will influence 2021 plans and priorities.

The panel will focus on how and where they leaned in to technology and their partners for resilience, scale and continuity. They will also share tips on how to prioritize, reuse, update and scale the right content and formats at the right time while navigating change.