Defining the term informal learning as it applies to the workplace
Contrasting informal learning with formal learning
Describing how informal learning affects workers at each phase of their tenure in a role
Naming at least two ways that technology can facilitate informal learning.
Forming a framework for evaluating informal learning
Informal learning can represent as much as 70 percent of workplace learning, and social media are posited to facilitate it; but what is informal learning? What forms can it take? When can it make a difference in workplace performance and when might it actually detract from it? Should you divert resources from formal training to facilitate it? And how do you evaluate it?