The Power in the Middle: Closing the Gap on Manager Performance

Webcast Highlights:

• How managers help increase sustainable employee engagement
• Ways to improve manager performance, including a specific look at the abilities and behaviors of effective managers
• What an effective manager training program looks like - one that helps organizations to build a population of great managers.

The relentless pace of today’s complex and highly competitive business environment has made it tougher than ever to be a manager. On the surface, it appears that managers have been dis-intermediated — that their management role has become increasingly irrelevant in the face of leadership and technological forces.

So who needs a manager in the middle? The answer: employees do. While there is no denying that senior leadership and technology have an impact on organizational success, there is growing recognition that frontline and middle managers have a vital contribution to make. Towers Watson research reinforces the conclusion that the immediate manager has a strong influence on employees’ engagement with their work, attachment to their companies, and willingness to contribute discretionary effort to their company’s financial and operational success.

In this HCI webcast, join Towers Watson presenters Tom Davenport and Brad Messinger as they discuss why managers matter and what successful organizations are doing with their managers to help build and sustain employee engagement and make other critical contributions to enterprise success.

To learn more about enhancing manager effectiveness, please visit:  http://www.towerswatson.com/en/Services/Services/manager-redefined-training-program