Connecting the Healthcare Employee Experience to the Patient’s: The Tie That Binds
Original Air Date: 1/29/2020
Healthcare organizations have to juggle a variety of challenges. Balancing controlling costs while improving quality patient outcomes can seem like an impossible task. Meanwhile, providers across all disciplines are experiencing unprecedented levels of burnout driven by the policies and politics of operating within a healthcare system. Burned out employees, adversarial relationships, and external pressures put both budget and patient outcomes at serious risk every single day.
Fortunately, there’s a way to tie the outcomes you want for your healthcare organization to the people who are critical to execute it. Self-Determination Theory is a behavioral science model used by healthcare organizations across the world that supports the three core drivers of performance, engagement, and well-being in a way that is quantifiable and actionable.
In this upcoming webinar, one of the leaders behind this behavioral science model will explain:
- How employee and patient experience are intricately tied to one another
- The proven model that improves both healthcare employee engagement and patient experience simultaneously, providing a common language, workflow, and assessment that everyone can get their arms around.
- How organizations can nourish the key drivers of success to improve the experience for everyone
